Terms & Conditions

General Information

Please read carefully. 

Access, browsing, and uploading any materials on www.diversefunding.com.au means accepting these terms and conditions. Diverse Funding Solutions is for users ages 18 years old and above. Breach of any provision of these terms and conditions will immediately revoke your right to access the website.

Diverse Funding Solutions can amend or sever any part of these terms and conditions to make it legal and enforceable. Any rate-based things are either monthly or annual rates. Diverse Funding Solutions will also ensure that the remaining parts of these terms and conditions remain in effect.

It is the user’s responsibility to check the updated terms and conditions. Continued use of the website constitutes your agreement to the variations of these terms and conditions.

If you do not accept the terms and conditions below, please exit the website and refrain from using it. You can click the unsubscribe link at the bottom of our digital communication or email us anytime at info@diversefunding.com.au

Information and Liability

The information contained on the website is for general information purposes only. Diverse Funding Solutions and its subsidiaries cannot be held liable or responsible for any errors or omissions of the website content, direct or indirect damages, or losses arising from access to the website, use of the Internet, and the World Wide Web.

We will do our best to give accurate and complete information, general statements regarding goods or services offered by other businesses, and recommendations. It is the sole discretion of Diverse Funding Solutions to improve, make changes, upgrade security, and update the information on the website from time to time.

However, Diverse Funding Solutions does not provide warranties that the website can meet user requirements or that any website information will be accurate, compliant with local legislation & regulations, error-free, secure, timely, uninterrupted, and virus-free.

The user is responsible for ensuring the protection of electronic equipment when accessing or browsing the website. It is also the user’s responsibility to ensure the goods or services are the product you wish to purchase. It is also the user’s responsibility to review the relevant product or service documents.

Intellectual Property Rights

Diverse Funding Solutions is an Australian trademark. Australian laws govern the terms and conditions of the website. There are no implications that the materials published on this app or website are appropriate for use outside Australia. Accessing the website from another country or region on your initiative will hold you responsible for compliance with local laws.

All content, design, information, images, and text at Diverse Funding Solutions are subject to our intellectual property rights. It is expressly prohibited to copy the website functionality, obtain data and information, reverse-engineer the website, and use any part of the website domain without written consent from Diverse Funding Solutions.

Other trademarks used on this website to describe other companies, products, or services belong to those license companies. Copying, downloading, reproducing, or using other trademarks is prohibited without authorisation from the rightful owners.

Invitation to Contact

Submitting an application authorises us, relevant retailers, and other third-party partners (who we choose to appoint and can change at any time) explicitly to contact you via email, phone, MMS, SMS, or any other direct & electronic methods to provide you with advice, information, marketing materials, news, and services according to their relevant licensing abilities or restrictions.

You authorise and consent for Diverse Funding Solutions and other third-party partners to solicit communication from you during our call center opening hours, even if your phone number is on the Do Not Call Register. Our call center opening hours are:

  • Monday to Thursday from 9 AM to 9 PM AEST

  • Friday from 9 AM to 8 PM AEST

  • Saturday to Sunday from 10 AM to 5 PM AEST

You authorise and consent for Diverse Funding Solutions and other third-party partners to contact you for marketing promotions or any related offers beyond the initial industry vertical you initially opted for.

This consent is perpetually valid and unrestricted until you opt out or unsubscribe.

Privacy Policy Agreement

This Privacy Policy explains how Diverse Funding Solutions deals with privacy issues relating to personal information provided by a user (person or entity) who uses the www.diversefunding.com.au website. If you have any queries about your personal information, how we deal with them, or would like to amend or delete your personal information, please email us at info@diversefunding.com.au

Your privacy matters to us. Please take the time to get to know our practices regardless if you are a new or long-time user of Diverse Funding Solutions. The Australian Privacy Principles of the Privacy Act of 1988 governs the handling of all personal information by Diverse Funding Solutions, subject to exemptions that apply to us under such Privacy Act. We may review and update the policy as we account for amended or new laws, changes to our operations, and new technology.

Privacy Agreement. By using the www.diversefunding.com.au website, a user consents to the privacy practices disclosed in this privacy policy. Please note that Diverse Funding Solutions, relevant retailers, and other third-party partners may collect personal information about the user in compliance with this privacy policy as follow:

  • For marketing or promotional purposes, including third-party marketing

  • For Diverse Funding Solutions, relevant retailers and other third-party partners to provide the user with information

  • For Diverse Funding Solutions, relevant retailers, and other third-party partners to facilitate a booking or purchase

  • To contact the user due to the data provided or in response to the user’s feedback or query

  • To give the user quotes related to goods or services

  • To verify a user’s identity

  • Any other purposes under the sole discretion of Diverse Funding Solutions

Personal information. Personal information includes all and any information that the user submits to Diverse Funding Solutions as the user contacts Diverse Funding Solutions via email, mail, online, or telephone, enquires or seeks a comparison or quote for a product or service, subscribes to an email list, or visits the www.diversefunding.com.au platform. Personal information includes but is not limited to the following information:

  • The user’s date of birth

  • The user’s email address

  • The user’s full name

  • The user’s home address

  • The user’s telephone numbers

  • Any additional personally identifiable information relating to the product or service

  • Any information which the user enters into the Diverse Funding Solutions website, including but not limited to images, photographs, or written content.

  • Second-party or third-party data, including your browser, computer, device, IP address, and other hardware/software information. If you access the site from a mobile device, we may collect the geolocation data, unique device identifier (UDID), or other transactional information for that device.

Data Collection. Diverse Funding Solutions will not collect data about a user without that user’s consent. We will only collect personal information that a user voluntarily provides upon filling out the registration form and clicking the “submit” button to formally confirm and submit the personal details to the www.diversefunding.com.au platform. Diverse Funding Solutions may also collect personal information about a user from another business that you have authorised to deal with us, other companies that provide comparison services, or other third parties. The user’s personal information is collected following the Privacy Act of 1988 and is held for seven (7) years.

Data Protection. Diverse Funding Solutions will take all reasonable steps to protect the user’s personal information from loss, misuse, and unauthorised access. Diverse Funding Solutions will also de-identify or destroy any personal information which belongs to a user if that user requests us to do so.

Use of Personal Information. Diverse Funding Solutions will use the user’s personal information to provide relevant offers and services.

  • Diverse Funding Solutions on-sell the user’s personal information to relevant third-party businesses to obtain a quote for the user. We will receive remuneration for providing the user’s personal information to participating suppliers or relevant third-party businesses.

  • If you indicate a preference for a method of communication, we will use that method whenever practical to do so.

  • We may send you direct marketing communications and information about products and services that may be of interest to you. These communications may be sent in various forms, including email, mail, SMS, or telephone, based on applicable marketing laws, such as the Spam Act of 2003.

  • You may opt-out of receiving marketing communications from us anytime by clicking the unsubscribe link at the bottom of our digital communication or email us anytime at info@diversefunding.com.au

Other Use of Personal Information. Other use of personal information may include, but are not limited to:

  • Contacting the user in response to any complaints or queries;

  • Create audience modeling for marketing and remarketing purposes;

  • Create data modeling for internal uses, including commercial decisions;

  • Data models that are externally sold or provided to third parties;

  • Enhancing the security of both Diverse Funding Solutions and the user;

  • For internal business management, including accounting;

  • For legal proceedings, if a claim or dispute arises from the use of the www.diversefunding.com.au platform;

  • Processing payments of a product or service that the user agreed to use;

  • Provide the business partners or participating suppliers of Diverse Funding Solutions with the user’s personal information so that they may provide information, offers, and quotes about their products and services;

  • To advise the user about changes to the www.diversefunding.com.au platform’s terms and conditions;

  • To advise the user about new product offerings or promotions by email, mail, phone, MMS, or SMS;

  • Using a user’s de-identified personal information for research and development purposes without obtaining a user’s consent.

Right of Access. The Data Controller is Diverse Funding Solutions. You can contact us via email at info@diversefunding.com.au. Australia hosts the server storing the user’s personal information (the exact location will be available upon a user’s request). The rights to use your data extend to Diverse Funding Solutions for an indefinite period. The ownership and distribution of your personal information to third parties will be at the discretion of the data controller until the user opt-out or unsubscribe.

A user can request to amend or delete personal information stored by Diverse Funding Solutions or its associates or request a Subject Access Request (“SAR”) by emailing info@diversefunding.com.au. Diverse Funding Solutions will take all reasonable steps to allow a user to access the user’s personal information unless such access would have an unreasonable impact on the privacy of other individuals and other users. If entrants do not consent to use their details for future marketing purposes, the entrant should email info@diversefunding.com.au.

Third-Party Sites. Diverse Funding Solutions may on-sell the user’s personal information to relevant third-party businesses. Diverse Funding Solutions is not responsible for the privacy policies of applications and websites that we do not manage or own. It is the user’s responsibility to understand the privacy policies of other third-party sites.

Complaints. If you believe your privacy has been breached, or if you have any concerns or questions about our privacy policy, please contact us via email at info@diversefunding.com.au. Please provide details of the incident so that we can investigate it. We have a formal procedure for dealing with and investigating privacy breaches.

Once we have received a complaint, the Privacy Officer will commence an investigation with the relevant business unit from which the alleged breach stemmed. The investigator will determine the nature of the breach, and how it occurred. We may contact you during the process to seek further clarification if necessary.

If a breach is found, the Privacy Officer will escalate the matter to management. It aims to rectify the process is to prevent any further breaches from taking place. We will also contact you to inform you of the outcome of the investigation.

We will treat your complaints or requests confidentially. Our representative will contact you after receiving your complaint to discuss your concerns and outline options regarding how they may be resolved. We will ensure that your complaint is resolved in an appropriate and timely manner.

USE OF THIS SITE MEANS THAT YOU ACCEPT THE PRIVACY POLICY AND TERMS & CONDITIONS SET FORTH. CONTINUED USE INDICATES YOUR AGREEMENT WITH ANY CHANGES.

Security

Users are responsible for checking and reading the updated terms and conditions. From time to time, Diverse Funding Solutions may use technology to improve website security.

Third-Party Advertisements & Links

Any advertisements or links to external websites are provided for convenience only. Diverse Funding Solutions does not endorse or warranty the accuracy or reliability of these advertisements or links. Diverse Funding Solutions does not endorse or warranty the accuracy or reliability of any associated advertisements used to move users to www.diversefunding.com.au. Advertised items, learning material, or resources on the website may not always be available to download or purchase.

Viruses & Cookies

Diverse Funding Solutions uses the best technology to protect its users. But it accepts no responsibility for any direct or indirect damages to any electronic equipment used by anyone to access the website. It is the user’s responsibility to ensure the protection of your electronic equipment and unreservedly indemnify info@diversefunding.com.au from any responsibility for any direct or indirect damages to any electronic equipment used by you as a result of your use of the website.

We use different cookies on our sites to improve user experience and interactions.

  • We use cookies to facilitate the log-in process, enabling you to move around and use the website features. Without these Cookies, the site may not perform smoothly, and we may not be able to provide certain features or services.

  • We aim to enhance and provide personalised and relevant content and features to our users. So, we may use cookies to remember the choices you make while browsing the site.

  • We may use Cookies to receive and record information about your browser, computer, device, IP address, and other hardware/software information. If you access the site from a mobile device, we may collect the geolocation data, unique device identifier (UDID), or other transactional information for that device.

  • We, our advertisers, and our service providers may use analytics or performance cookies to improve how our website works. Analytics or performance cookies collect information about how you use the website, for instance, which pages you go to most. The information allows us to see any difficulties you encounter and your usage patterns. They show us whether our advertising is effective or not.

  • We, our advertisers, and service providers may use targeting cookies to deliver relevant ads. For example, we may use targeting cookies to limit the number of times you see the same ad on our site. These cookies can help us customise the advertising and content you receive and measure the effectiveness of our campaigns.

  • We may also use social plug-in tracking cookies for both members and non-members of social networks for analytics, behavioural advertising, and market research.

We aggregate information received from various cookies through our connected network of sites. We may also link our anonymous cookie IDs with the anonymous Cookie IDs used by third parties, including some of our service providers. The aim is to improve our ability to provide you with more relevant advertising and editorial content based on your activity across our connected network. We may also associate your browser or device with other browsers or devices you use.

Diverse Funding Solutions may combine all information from these cookies with other third-party data. We may share this information with other organisations, such as advertisers, provided it is anonymised.

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